Organizations often struggle with using external workers efficiently. The use of external workers and services based on contingent assignments and service contracts has been increasing globally, and processes have become more complex due to different local requirements and regulations. This is where SAP Fieldglass can help.
SAP Fieldglass is a market-leading vender management system (VMS) for contingent labor, independent contractors, and statements of work (SOWs). The software focuses on the management of external workers: determining staffing requirements (as part of recruitment and sourcing); active management of ongoing engagement and service orders; and billing and invoicing of the time, expenses, and services performed. In this blog post, we’ll take a closer look at what the solution offers.
Benefits of SAP Fieldglass
SAP Fieldglass maps the entire procure-to-pay process for contingent labor and services, and makes it transparent at all times. Users don’t have to worry about switching between systems during the workflow by using single sign-on (SSO), electronic signatures, and standard or productized integrations from SAP Fieldglass to other systems. This provides companies with a comprehensive overview of all procurement based on SOWs—contracts for services and work packages—and temporary contingent workers. Payment flows are simplified by centralized and uniform invoicing, which reduces the burden on internal invoice verification. In addition, SAP Fieldglass enables you to make informed business decisions and evaluate industry-specific key performance indicators (KPIs) thanks to its comprehensive and intuitive reporting suite.
For global companies, SAP Fieldglass allows regional processes to be mapped and local requirements to be implemented against a global blueprint. This cloud-based application can also be configured and tailored to the specific needs of a company. As a software-as-a-service, SAP Fieldglass offers a simple method of implementation, a flexible and stable system, and a short time-to-value window for companies and corporations.
Is a VMS Right for Your Company?
To determine if a VMS system is relevant for you, consider how much of the following criteria is applicable to your company:
- The use of external workers, independent contractors, and SOWs takes place in different areas of the company and/or geographical regions.
- Your current software solutions and systems aren’t suitable for accurately measuring the location, number, or cost of external workers.
- Recruitment and purchasing processes aren’t fully supported by software and automated or multiple nonintegrated systems are used within the processes.
- Compliance—in terms of processes, documents, access, assets, and so on—isn’t fully provided, and a risk assessment for possible violations isn’t easy to execute.
- Responsibilities in the procurement process are unclear and unstructured between procurement, HR, and hiring managers.
About the SAP Fieldglass Book
Many companies are looking for an efficient way to manage external workers. We’ve published SAP Fieldglass: Functionality and Implementation to help SAP customers become familiar with key tools for implementing, configuring, and integrating this VMS.
Get acquainted with SAP Fieldglass and how it supports processes for external worker management. You’ll learn about the modules that form the system architecture, setting up contingent labor, and configuring your SOWs.
Organizational structure is explained and you’ll explore how master data is configured, validated, and associated. Then learn about the use of financial information throughout SAP Fieldglass and how company-specific rate and invoice requirements can be structured. The book also describes the ways to record time and expenses, along with the different invoice options, including invoice corrections and miscellaneous invoices.
Learn how approval groups and rules ensure that all items are approved or rejected in accordance with your business guidelines. You’ll get to know the messaging and system notification settings to guide buyers, suppliers, and workers.
Walk through details on managing the onboarding and offboarding of external workers. In addition, you’ll understand how assets such as laptops and phones may need to be maintained.
Get to know the reporting and analytics side of the solution to learn how to output information and data as reports to check your system settings, audit conformity, and data accuracy. See how personal and sensitive data is managed, along with how it can be erased if necessary.
The last part of the book focuses on integration. Explore how you can leverage standard connectors for complex integration requirements and how to set up solid, self-managed integrations via the Configuration Manager. The book also includes details for integration with SAP SuccessFactors, SAP Ariba, and SAP S/4HANA.
You’ll conclude the book with an exploration of core challenges in external talent management programs and technical innovations expected for the future.
Who Is This Book For?
This book is for anyone looking to understand the functionalities of SAP Fieldglass. System administrators, functional consultants, integration architects and developers, program management office users, and managed service providers will especially find this book useful.
About the Authors
Richard Wanless has been at the forefront of deploying technology to support external workforce programs since 2005. After consulting with a broad spectrum of global SAP clients, Richard founded Aventi, a specialized consulting firm and SAP Partner. Aventi focuses on implementing SAP Fieldglass with an emphasis on continuous improvement as technology evolves.
Jutta Villet is a senior consultant at SAP Fieldglass and an expert in the implementation of vendor management systems (VMS) across industries and on a global scale. She has led a variety of technical and operational teams in large corporations and global enterprises before joining SAP Fieldglass in 2018. Jutta is a well-versed technical consultant whose skillset includes process optimization, intelligent robotic process automation, and integration between SAP Fieldglass and SAP systems as well as other major enterprise systems.
Shane McGough is a cloud integration expert with in-depth knowledge of how to best integrate SAP Fieldglass with key enterprise software systems. He has built up a broad knowledge of system integrations over more than 15 years of working in technology across a range of industries. Prior to joining SAP Fieldglass, his experience includes 8 years working on complex projects for some of the world’s largest financial services institutions.
How to Purchase
If you’re interested in purchasing SAP Fieldglass, follow this link and choose the format that works best for you: e-book, print edition, or bundle (both e-book and print).
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