--- title: Configuring Ad Hoc Issue Management in SAP Process Control description: Explore essential configurations for effective ad hoc issue management in SAP Process Control, including enabling issues by object type and maintaining issue sources. image: https://blog.sap-press.com/hubfs/Configuring%20Ad%20Hoc%20Issue%20Management%20in%20SAP%20Process%20Control.png --- [![rheinwerk-sappress-logo-header-1](https://blog.sap-press.com/hubfs/rheinwerk-sappress-logo-header-1.svg)](https://blog.sap-press.com/) [Blog](https://blog.sap-press.com) - Books - Get an overview of our books and courses on every relevant SAP topic. - [Programming](https://sap-press.com/programming/) - [Administration](https://sap-press.com/administration/) - [BI](https://sap-press.com/business-intelligence/) - [Finance](https://sap-press.com/finance-controlling/) - [Logistics](https://sap-press.com/logistics/) - [HR](https://sap-press.com/human-resources/) - [CRM & Sales](https://sap-press.com/marketing-sales/) - [HANA](https://sap-press.com/hana/) - [Introductions](https://sap-press.com/introductions/) - [E-Bites](https://sap-press.com/e-bites/) - [Certification Guides](https://www.sap-press.com/certification-guides/) - [Rheinwerk Courses](https://www.sap-press.com/online-courses/) - Book Subscription - Get unlimited access to all SAP PRESS books! - [SAP PRESS Subscription](https://sap-press.com/subscriptions/) [FICO](https://blog.sap-press.com/tag/fico) # Configuring Ad Hoc Issue Management in SAP Process Control ![SAP PRESS](https://blog.sap-press.com/hubfs/Twitter_profile_pic.svg) by [SAP PRESS](https://blog.sap-press.com/author/sap-press) To use the process of ad hoc issue management in SAP Process Control, there are several essential configurations that need to be performed in Transaction SPRO settings.   These configurations are required to enable the reporting of ad hoc issues for specific objects and to configure the relevant sources required during the reporting process.   With these settings configured, organizations can establish a structured framework for effectively resolving ad hoc issues. To enhance the overall effectiveness of issue management, these configurations play a crucial role in streamlining the reporting and tracking of ad hoc issues. The steps include enabling ad hoc issues by object type and maintaining the sources that are detailed in the following sections.   ## Enable Ad Hoc Issues by Object Type This configuration allows for enabling objects/entities for reporting ad hoc issues. The specific objects to be included in the scope of the ad hoc issue management process depend on the areas being tested or audited, as well as the organization’s requirements. This configuration can be performed by logging in to the [SAP Process Control](https://blog.sap-press.com/streamlining-compliance-processes-with-sap-process-control) system and executing Transaction SPRO\_ADMIN. Click the **SAP Reference IMG** button, and follow menu path **Governance, Risk and Compliance >** **Common Component Settings >** **Ad Hoc Issues >** **Enable Ad Hoc Issues by Object Type**.   By executing this configuration, organizations can define the relevant objects/entities against which ad hoc issues can be reported. This ensures that the ad hoc issue management process aligns with the areas of focus in testing or auditing, providing a tailored approach to issue identification and resolution.   It’s important to note that the business configuration set (BC set) for process control GRFN-AHISS-OBJECT (Enable Ad Hoc Issues by Object Type) activates the following objects: **Control**, **Indirect-Entity Level Control**, **Organization**, **Policy**, **Regulation**, and **Subprocess**, as shown in the figure below. If these objects aren’t listed, activate the BC Set using Transaction SCPR20. When enabled, the objects are listed under the **Enable Ad Hoc Issues by Object Type** setting. ![Configuration to Review the SAP Process Control Entities Enabled for Ad Hoc Issues](https://blog.sap-press.com/hs-fs/hubfs/image-png-Oct-23-2024-02-41-25-3619-PM.png?width=857&height=737&name=image-png-Oct-23-2024-02-41-25-3619-PM.png)   In addition, it’s recommended that nonscoped objects be deactivated. Uncheck the **Ad Hoc** checkbox in the **Enable Ad Hoc Issues by Object Type** option in edit mode to deactivate. Make sure to click **Save** after updating the settings to capture the changes in a transport request, as shown here.   ![Configuration to Maintain the Standard Entities in Scope of Ad Hoc Issues](https://blog.sap-press.com/hs-fs/hubfs/image-png-Oct-23-2024-02-41-46-6460-PM.png?width=794&height=359&name=image-png-Oct-23-2024-02-41-46-6460-PM.png) ## Maintain Ad Hoc Issue Sources Reporting an ad hoc issue should include the source from which the internal control team identified the issue. Users reporting ad hoc issues can choose from a list of sources configured. To set up the sources, follow these steps: 1. Log in to the SAP Process Control system. 2. Execute Transaction SPRO\_ADMIN. 3. Click the **SAP Reference IMG** 4. Follow menu path **Governance, Risk and Compliance >** **Common Component Settings >** **Ad Hoc Issues >** **Maintain Adhoc Issue Sources**. 5. Click **New Entries**, as shown in this figure. ![Option to Create New Entries in the Source List](https://blog.sap-press.com/hs-fs/hubfs/image-png-Oct-23-2024-02-42-20-9756-PM.png?width=1039&height=408&name=image-png-Oct-23-2024-02-42-20-9756-PM.png) 1. Add **Source** and **Text**, as shown. ![New Entries Added to the Source List](https://blog.sap-press.com/hs-fs/hubfs/image-png-Oct-23-2024-02-42-42-0181-PM.png?width=741&height=245&name=image-png-Oct-23-2024-02-42-42-0181-PM.png) 1. Click **Save**, and capture the changes in a transport request when prompted. **Note:** Activating BC set GRFN-AHISS-SOURCE (Maintain Ad Hoc Issue Sources) will add the following standard source items: **CCM** (**Continuous Monitoring**), **CP** (**Manual Control Performance**), **DB\_NA** (**Data not available**), **ICR\_DB** (**Incorrect data entry**), **INSP** (**Inspection**), and **SYS\_D** (**System Down**). Below shows the list of standard source items. ![Standard Source List for Ad Hoc Issues](https://blog.sap-press.com/hs-fs/hubfs/image-png-Oct-23-2024-02-43-08-7121-PM.png?width=783&height=333&name=image-png-Oct-23-2024-02-43-08-7121-PM.png)   Object types for ad hoc issues and sources must be mapped to be available in the frontend to report the ad hoc issues.   **Note:** Ad hoc issues are reported for the object type for which the issue was identified. It’s also important to select the source of the ad hoc issue while reporting it. SAP Process Control provides the flexibility to have the issue sources specific to each object type and that relationship can be maintained in the Transaction SPRO configuration.   To establish the relationship between the object type and source, execute **SAP Reference IMG >** **Governance, Risk and Compliance >** **Common Component Settings >** **Ad Hoc Issues >** **Assign Ad Hoc Issue Sources to Object Types**. The current configuration of sources mapped for each object type will be shown.   ![Relationship between Issue Type and Entity](https://blog.sap-press.com/hs-fs/hubfs/image-png-Oct-23-2024-02-43-28-3807-PM.png?width=614&height=496&name=image-png-Oct-23-2024-02-43-28-3807-PM.png)   To maintain a new relationship, click the **New Entries** button, and enter the **Entity ID** and **Source** as shown in this figure. Click **Save**. ![New Relationships Maintained for the Object Type and Source](https://blog.sap-press.com/hs-fs/hubfs/image-png-Oct-23-2024-02-43-49-2882-PM.png?width=603&height=255&name=image-png-Oct-23-2024-02-43-49-2882-PM.png)   Once the relationship is maintained, the sources are available for the user to select from the list, as shown.   ![Option to Select a New Source while Reporting an Issue](https://blog.sap-press.com/hs-fs/hubfs/image-png-Oct-23-2024-02-44-10-7680-PM.png?width=1019&height=793&name=image-png-Oct-23-2024-02-44-10-7680-PM.png)   [Learn more about SAP security on this page](https://learning.sap-press.com/sap-security).   Editor’s note: This post has been adapted from a section of the book *[SAP Process Control: The Comprehensive Guide](https://www.sap-press.com/sap-process-control_5799/?utm_source=sappressblog&utm_medium=referral&utm_campaign=Blogs&utm_term=2510_chapter7&utm_content=2510)* by Raghu Boddu and Ramakrishna Chaitanya. ## Recommendation [![SAP Process Control](https://blog.sap-press.com/hs-fs/hubfs/social-suggested-images/2510-2-1-1-1-1-1.jpg?width=170&name=2510-2-1-1-1-1-1.jpg)](https://www.sap-press.com/sap-process-control_5799/?utm_source=sappressblog&utm_medium=referral&utm_campaign=Blogs&utm_term=2510_chapter7&utm_content=2510) **SAP Process Control** Easier audits, protection against fraud, streamlined process controls—this is why you need SAP Process Control in your organization. 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