Programming | Featured article

Inside the Architecture of SAP Integration Suite: How SAP BTP Enables Modern Integration

SAP Integration Suite functions as a centralized integration platform within SAP BTP, thereby empowering companies to implement comprehensive, flexible, and futureproof integration of cloud and...

Kaumudi Tiwari
Kaumudi Tiwari

Kaumudi Tiwari is the digital marketing lead at Zonka Feedback and an experienced content writer and digital strategist. She has been in the IT industry for more than 5 years, and is passionate about writing on customer experience, customer satisfaction, customer feedback, and Net Promoter Score.

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CRM & Sales

AI-Powered Customer Feedback: Enhancing SAP CX and Business Process Optimization

Collecting customer feedback is important, but what really matters is how businesses use it. In today’s fast-moving world, feedback needs to be...