When organizations move to SAP S/4HANA, one of the biggest HR technology decisions they face is whether to continue with SAP ERP Human Capital Management (HCM) or adopt SAP SuccessFactors.
Austin Guanzon
Austin Guanzon is the Tier 1 Support Manager for Dialpad, the leading AI-powered customer intelligence platform. He is a customer retention and technical support expert, with experience at some of the largest tech service companies in the US. Austin is also the co-founder of the California-based Infinity Martial Arts and has served as an instructor in the sport.
Blogs by Austin Guanzon
Modern businesses know that customer management is everything. However, sales, marketing, and customer service teams are regularly hamstrung by a...